ISO 9001

ISO 9001 is the global standard for quality management systems, with over 1.2 million organisations certified globally. It is a public statement of your commitment to quality.

How do I get ISO 9001?

  1. Establish a system that complies with the standard
  2. Brief staff on what they need to know
  3. Operate the system to make sure it is working correctly
  4. Carry out internal audits and management reviews
  5. Appoint a “certification body” to audit and certify the system
  6. Keep using the system once it has been certified (to keep the certificate)

Your ISO 9001 certification journey

Group 161

Getting Started

  1. Provide a comprehensive briefing of what the standard asks you to do in simple to understand terms
  2. Begin to understand in detail how you operate
  3. Set a timetable and stick to it
  4. Decide what you want covered by the certificate – which sites, products and services.
  5. Put the right resources in place
  6. Collect all existing documentation
  7. Establish a dedicated client portal on our collaboration and document sharing platform
Group 162

Implementing

  1. Establish a detailed project plan in our online project management platform (and stick to it)
  2. Decide with you what you need operationally
  3. Map out your business processes
  4. Complete a gap analysis between what the standard requires and what you have/do already
  5. Implement the system
  6. Submit the system to Episode Head Office for final QC checks
  7. We submit it to you for your final approval
  8. Separate consultant Internally audits the system
  9. Carry out a management review
Group 163

Certification

  1. Work with you to select and appoint a UKAS accredited certification body.
  2. Be onsite throughout the certification process
  3. Address any issues that arise during the audit
  4. Brief you on post-certification activity
    a. 3 year cycle of annual surveillance audits and
    b. what you need to do throughout the year to maintain the system
  5. Agree where the finished, certified system should be housed

Episode guarantees certification

FAQ’s

What’s business strategy got to do with it?

The standard is written to help you arrive at your business strategy, if you haven’t already, and then tailor systems and processes to achieving that strategy. ISO even considered renaming ISO 9001 Business, rather than, quality, management systems. It is actually a really good business model to adopt (we have).

Will it create red tape and take too much time?

Done wrong, absolutely. Too many systems we see have a form or document to cover every aspect of the standard. That’s the easy way to build a system, and an equally easy way to cripple you operationally. You know when this is the case when you spend a  month “updating” (i.e. creating false) records, etc. before the auditor next comes.

Done right, as we will make sure it is, the system should be at the core of how you work. Remember, we make ISO work for you, not the other way around.

How long will it take?

It is difficult to give precise timescales, as it depends on a number of things such as how complex the business is, how close you are to complying with the standard already, and so on. We recommend planning for it taking at least 3 months.

Why should I choose Episode?

For a fixed cost we will do as much of the work as possible, and guarantee certification.

Episode has worked with over 40 clients, many of whom have more than one standard they comply with (one has 5). All have been successfully certified and many  subsequently ask us to help them maintain certification, and get more out of the system.

To speak to an expert to discuss your requirements call us on 0113 801 9001

What is quality management and ISO 9001?

ISO 9001:2015, quality management systems requirements, is the international standard that specifies requirements for a quality management system (QMS). Organisations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the world and can be used as a business management and improvement tool.

The standard will help you become a more consistent competitor in the marketplace. It will provide better quality management that helps you to meet present and identify future customer needs.

It increases efficiency that will save you time, money and resources. It improves operational performance that will cut errors and improves profits. It will motivate, engage and involve staff with more efficient internal processes. It will help you win more high value customers, and achieve improved customer retention with better customer service. It will broaden business opportunities by demonstrating compliance

When done correctly, gaining and maintaining ISO certification is not as complicated as most think. Trust Episode to make ISO work for you, not the other way around.

Contact us today on 0113 8019001 or click here to email us

Testimonial

It was only by utilising the expert guidance and experience of ‘Episode Ltd.’ That Thurston Group was able to attain certification within an exceptionally challenging time frame. We therefore offer our thanks to Episode Ltd. For the diligent and professional services provided. We also look forward to working with them again soon and would not hesitate to recommend their services."

 

Peter Spieight, Senior Divisional Director, Thurston Group, Wakefield

Roger's support was invaluable in terms of gap analysis, recommendations for improvement, and facilitation of the certification process. I would strongly recommend Roger to any organisation wishing to develop or improve its management systems, in a way which minimizes bureaucracy, and focuses on best serving the needs of the organization.

Gary Evans, Flour Corporation, Abu Dhabi